999gb's Privacy Policy — Your information is safe with us

While using the 999gb platform, we may collect the following types of information:

Personally Identifiable Information:

• Full name and date of birth
• Email address and mobile number
• National ID or passport number (for identity verification)
• Home address

Financial Information:

• bKash, Nagad, Rocket account numbers (for processing transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history

Technical Information:

• IP address and device type
• Browser type and version
• Session time and login history
• Information collected from cookies and similar tracking technologies

Gaming Activity Information:

• Betting history and game preferences
• Bonus and promotion usage records
• VIP level and points information

We collect information in several ways:

• Information provided directly: What you provide when completing account registration, deposit, or withdrawal forms.
• Automated collection: Technical information collected automatically while you use the platform.
• From third parties: Information received from authorized third-party services for identity verification or fraud prevention.
• Payment providers: Information received when completing transactions through bKash, Nagad, Rocket, or a bank.

999gb collects only the information that is necessary — no excess or irrelevant information is collected.

The information collected is used for the following legitimate purposes:

Account management and service delivery:

• Creating, verifying, and keeping your account secure
• Processing deposits and withdrawals (minimum deposit ৳300, withdrawal ৳1,000)
• Providing bonuses, cashback, and VIP benefits
• 24/7 customer support via live chat and email

Security and compliance:

• Preventing fraud, money laundering, and unauthorized access
• Age verification (blocking access for users under 21)
• Enforcing responsible gaming policies
• Meeting legal obligations

Service improvement:

• Analyzing and improving platform performance
• Personalizing user experience
• Sending relevant information about new games, bonuses, or features

999gb never sells, rents, or trades your information.

In certain situations we may share information in a limited way:

• Payment providers: bKash, Nagad, Rocket, and banks — only the information needed to complete a transaction.
• Identity verification services: With authorized providers to complete the KYC (Know Your Customer) process.
• Technology partners: Software providers required to operate the platform, who are bound by strict confidentiality agreements.
• Legal authorities: With the relevant authorities when required by a legal order or investigation.

Outside the cases listed above, 999gb does not share any of your personal information with third parties. All partners are contractually bound to ensure the same standard of data protection.

999gb uses industry-standard technology and practices to keep your information secure:

• SSL Encryption: All data transmissions are encrypted using SSL (Secure Sockets Layer) technology, keeping information exchanges completely secure.
• Encrypted databases: All sensitive information stored is kept in encrypted databases.
• Two-factor authentication: A two-layer security method is used for account access.
• Regular security audits: Platform security is tested on a regular basis.
• Restricted access: Only authorized staff can access the information they need.
• Firewall and IDS: Advanced firewalls and intrusion detection systems are in use.

However, no method on the internet is 100% secure. We provide protection to the best of our ability, but you are also responsible for keeping your password and account details confidential.

999gb does not retain your information beyond the time it is needed. The retention period is determined on the following basis:

• Active accounts: All relevant information is retained for as long as the account remains active.
• Closed accounts: Even after an account is closed, records of financial transactions may be kept for a specified period as required by law.
• Legal obligations: Certain types of information must be retained for a defined period in accordance with applicable law.
• Dispute resolution: Information related to an ongoing dispute or investigation may be retained for a longer period.

After the periods mentioned above, information is securely deleted or anonymized.

Cookies are used on the 999gb platform. Cookies are small text files stored on your device that help the website remember your preferences.

Types of cookies we use:

• Essential cookies: Essential for the platform to function properly — login sessions, security tokens, etc. These cannot be disabled.
• Functional cookies: To remember your language preference and other settings.
• Analytics cookies: To analyze platform usage and improve the service. These do not contain personal identity information.

You can control or disable most cookies through your browser settings, though this may affect the platform's functionality in some cases.

During each session, our servers automatically record certain technical information, including:

• The IP address of your device
• Browser type and operating system
• List of pages visited and timestamps
• Referrer URL (the page you came from)

This information is used for security analysis, troubleshooting, and platform improvement. It is not used on its own to identify individuals.

As a 999gb user, you have the following rights over your own information:

• Right of access: The right to request information about what data we hold about you.
• Right to rectification: The right to request correction of inaccurate or outdated information.
• Right to erasure: The right to request deletion of your information in certain circumstances (though complete deletion may not be possible if legal obligations apply).
• Right to restrict processing: The right to request that processing of your information be limited in certain circumstances.
• Right to portability: The right to request your information in a machine-readable format.
• Right to object: The right to object to the use of your information for specific purposes.
• Right to withdraw consent: The right to unsubscribe from marketing communications at any time.

To exercise any of the rights listed above, please contact our support team.

999gb strictly prohibits the use of the platform by anyone under 21. We do not knowingly collect any information from minors.

If we become aware that a person under 21 has created an account, that account will be closed immediately and the related information will be securely deleted.

If you believe a minor is using our platform, please contact us.

999gb may send you various promotional updates — new games, bonus offers, VIP benefits, and other relevant updates. These communications may be sent through the following channels:

• Email messages
• In-platform notifications
• SMS (if consent is provided)

If you do not want to receive promotional communications, you can unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any email or by informing our support team.

However, transactional emails related to account management (such as deposit confirmations or password changes) will always be sent.

999gb reserves the right to update this Privacy Policy at any time. For significant changes, we will:

• Provide a clear notice on the platform
• We can send notifications to your registered email
• The update date will be mentioned on this page

If you continue using the platform after any changes, you will be considered to have accepted the new privacy policy. Therefore, it is recommended that you visit this page regularly.

999gb is an international platform and in some cases your information may be processed or stored on servers outside Bangladesh. In such cases we ensure that:

• Adequate data protection is ensured for international transfers
• The receiving party provides an equivalent level of privacy protection
• Data transfers are conducted under the required security agreements

If you have any questions, concerns, or requests regarding your information in relation to this privacy policy, please contact us. Our dedicated team is ready to assist you with all privacy-related matters.

999gb places the highest importance on user privacy, and every complaint and request is given due consideration.

999gb's Commitment: We always give the highest priority to the security and privacy of your information. Our goal is to ensure SSL encryption, fair play, and a safe and reliable platform. For those aged 21 and above only. Play responsibly.